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Jobs by Category: People & Culture, Finance and Corporate Affairs
Status: Full Time
Schedule: Regular
Description
Join our team and what we'll accomplish together
As a Category Leader within the TELUS Procurement team, you’ll have the opportunity to not only apply and hone your expertise but also drive new best practices.
You’ll collaborate with and provide consultation and intelligence to Vice Presidents across TELUS on strategic sourcing for multi-million dollar spending with global brands.
You’ll influence the next generation of practitioners as you partner with and guide a team of expert Category Managers to develop and execute a robust category strategy through sound internal and external data intelligence and analysis. A new standard for global procurement industry leadership will be set by you and a legacy.
We are audaciously obsessed with doing better for our customers every single day.
What you will do
The Category Leader for IT Services (IT Outsourcing, Business Process Outsourcing, Call Center Outsourcing, and Consulting Services) is an individual contributor role within the TELUS Procurement team. The Category Leader is responsible for developing sourcing strategies and the strategic procurement process for the IT Services category and its sub-categories. They will also manage supplier relationships, identify cost-saving opportunities, and stay abreast of global IT services market trends and technology advancements. Additionally, they will drive Total Value of Ownership and ongoing supplier performance, coordinating efforts between internal stakeholders and supplier account teams to achieve procurement objectives.
The Category Leader will use their market knowledge to develop and deploy world-class approaches to spend management while utilizing e-procurement tools to deliver cost reduction. The Category Leader will also be responsible for negotiating, drafting, administering and managing commercial contracts.
The Category Leader is accountable for a portfolio of assigned vendors with a primary expectation to: deliver on Technology Services categories, deliver on vendor negotiations driving value for money, execute sourcing strategies, spend category intelligence and analytics, contract negotiation, drafting and administration, and perform ongoing vendor performance monitoring and evaluation.
Here’s how
- Leading an expert team providing IT Services subject matter category expertise and proactive opportunity identification to stakeholders across the organization
- Driving best-in-class strategic sourcing that supports profitable growth and an unsurpassed client experience
- Influencing key strategic decisions through clear storytelling, impactful thought leadership, risk approach, and a consultative approach
- Applying expert skills in data analytics, market research, sourcing, relationship and contract management
- Leading major contract negotiations, strategic sourcing activities, cross-functional projects, risk and relationship management, and savings initiatives
- Optimizing our transformational delivery model to maximize impact for TELUS, including coaching and mentoring of team members
- Improving IT services processes and support with the implementation of a collaboration tool and leveraging automation, robotic process automation (RPA), and generative AI (GenAI) to streamline procurement activities, improve data accuracy, and enhance risk management
Qualifications
What you bring
- IT Services and/or IT Outsourcing category management experience
- Proven experience in development, implementing, and delivering on a strategic sourcing strategy in the services space
- Expertise in contracting and understanding services & outsourcing terms
- Experience with working with IT Services Suppliers
- Solid understanding of negotiation theory, strategies and practices
- Good understanding of strategic sourcing concepts and best practices, related to the procurement of products and services
- Exceptional communication skills (written and oral)
- Embraces change and innovation
- Regarded as an exceptional communicator, influencer and negotiator, able to build and maintain effective partnerships internally and externally with all stakeholders, including senior leaders
- Excellent business and financial acumen
- Proven experience in leading supplier negotiations and structuring deals, including establishing contract terms and conditions (i.e. pricing, performance management and SLA development), drafting legal agreements, and implementing risk mitigation best practices
- Sought out for your ability to seek out, analyze and translate facts, data and intelligence into key insights, concept and recommendations
- With a Bachelor’s degree in any domain
Great-to-haves
Salary Range: $92,000-$138,000
Performance Bonus or Sales Incentive Plan: 15%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
People & Culture, Finance and Corporate Affairs
Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization.
We are honoured to be recognized
140,000+
Team members worldwide
12
# of years voted One of Canada’s Best Corporate Citizens
Accessibility
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
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