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Director, Digital Scrum Masters
Apply locations Toronto, Ontario, Canada Sault Ste. Marie, Ontario, Canada time type Full time posted on Posted 5 Days Ago job requisition id R24_00367Range:
125,600.00 - 188,400.00 CADJob Description:
Director, Digital Scrum Masters
GAME ON – OLG needs you
We’ve said GAME ON, and we mean it – OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based gaming channels. Over the course of fiscal 2022-23, OLG delivered a record $2.5 billion in net profit to the Province of Ontario. OLG is now expanding our horizons even further, with a new strategic direction, to become a world class gaming entertainment leader with a globally admired digital platform.
We are ready to take this game to the next level and need a passionate Director, Digital Scrum Masters to play a critical role in leading the Scrum Masters within the Gaming Division who will be assigned to Digital Labs. This role is responsible for the ongoing evolution of Scrum Masters into Agile delivery leads and sustaining an environment of continuous improvement and enabling self-organized high performing labs. The Director, Digital Scrum Masters is experienced in Agile Practices and will be a player/coach acting as a Scrum Master for large scale initiatives outside of the digital labs. The role will provide metric tracking, training, mentoring, impediment management, and leadership to the Scrum Master team to enable their contributions to their respective labs. The lead will also be responsible for roadmap planning across the digital labs, supporting the various planning cycles (from annual to quarterly) and providing inputs into various senior decks (e.g., QPR and QBR) as well as maintain oversight and reporting on the digital risk log. The Director, Digital Scrum Masters role includes managing the partnership relationships across divisions and collaborating on inter-divisional planning of upcoming initiatives. Finally, the Director will lead the cross-Digital Lab Scrum of Scrums (referred to as Portfolio Agility) which includes facilitating large scale risks and issues discussions and mitigation planning with the Digital Labs, SLT & enabling teams, and recommending/implementing improvements to prevent repeated issues. .
YOUR ROLE IN THE GAME
Reporting to the Sr Director, Digital Delivery & Release Train , you will be empowered to:
Leads a team of Scrum Masters to operate within labs and provide mentoring on agile practices, the delivery lead role and ways of working; provides 1:1 training, coaching and mentoring for purposes of development, support or remediation across all levels of the organization;
Acts as a player/coach and a key resource in large scale one-off digital initiatives as Scrum Master
Maintains roadmap of initiatives and reports into Digital SLT and into cross-divisional portfolio
Collaborate with the Release Train Director, RTEs and Scrum Masters in orchestrating the sequencing of initiatives across the entire portfolio of work for delivery and provide business stakeholders with insight and guidance on risks and opportunity for the portfolio, considering broad and cascading implications and dependencies across labs / initiatives
Determines, makes recommendations and implements on best practices in delivery within Agile framework
Perform analysis to identify emerging trends; engaging with digital labs, other divisions and service providers/partner to remove barriers to delivery and align on tactics to mitigate risks and address issues
Provide training to Scrum Masters on agile delivery principles and practices
Run the cross-lab Portfolio Agility workstream and anticipate and identify systematic impediments and works with labs, SLT and enablers to mitigate these impediments
Engage sponsoring executives and senior leadership to enable identification of critical issues and prepare recommendations for effective resolution
Proactively analyze and make recommendations for improvements to existing delivery practices and patterns at the lab level. Share best practices and insights across the organization to remove impediments to the implementation of Agile and planning/delivery of initiatives
Accountable to drive value assessments (business cases) of initiatives and post-implementation reviews conducted by the digital labs;
Support the professional growth of Scrum Master team through building strong relationships as a mentor, and monitoring talent, competency and skill development to ensure attainment of individual career goals and department objectives
Create an environment of collaborative teamwork built on collective accountability, constructive dialogue and receptiveness to diverse perspectives
Cross-Functional Relationships
Engage with vendors and partners to develop the overarching digital release (train)
Work with Digital labs, Lottery and Enterprise IT to develop and maintain the overarching roadmap and risk log
Lead the provision of lab-based reporting (including status of initiatives, risks, costs and benefits) to the client on a regular cadence to the Digital BU Product Owners and Planning, in a manner that supports the ongoing objectives of the Gaming Division
Build relationships and effectively collaborate with senior leaders/executives, including OLG stakeholders, vendors and partners to ensure delivery of commitments and drive results
Build strong partnership relationships with internal and external stakeholders including Service Providers, senior leadership, the regulator, vendors and digital labs to ensure delivery of commitments and drive results
WHAT YOU NEED TO PLAY
Work Experience: • Hands-on experience in leading team for organizations with more than 10 parallel teams/projects, delivering at least 4 products simultaneously • At least 10 years of roadmap development and delivery experience, with evidence of increasing collaborations with senior leadership and complexity • 5-7 years of hands-on delivery experience with previous accountability for delivery outcomes using Agile practices • Experience leading large scale and complex transformations including complex technology solutions
Education& Knowledge: •Bachelor’s degree in any discipline. Master’s degree in business administration/management is preferred • Experienced in SAFe other Agile Scaling Framework used to scale Scrum/Kanban • Certified Scrum Master, PMI-Agile Certified Practitioner or equivalent experience • Certified SAFe Release Train Engineer, SAFe Program Consultant or PMI-PgMP equivalent experience an asset
Critical Skills: • Strong communication skills with experience in stakeholder management • Passionate problem solver and negotiator who succeeds in ambiguous situations • Expertise in balancing priorities and resources • Strategic planning and vision • Adaptability to shifting priorities • Manage by influence without authority through negotiation, interpersonal and motivational skills
Negotiation and Influence: ability to negotiate and influence effectively while being open to perspectives and maintaining strong relationships
Strategic Thinker: strong strategic and critical thinker with ability to delve into unique challenges and find creative solutions
Collaboration & Fun: inclusive and collaborative work style while creating fun and excitement in our work
Integrity and Trust: do what's right and operate with transparency and openness
PERKS OF JOINING OUR TEAM
Part of a Bigger Picture: socially responsible company that gives back all its profits to the province and people of Ontario
Flexible Work Environment: to help balance both work and life
You Matter: family friendly work practices and hybrid work
Freedom to Innovate: supports new and better ways to be successful
Be your Authentic Self: environment that values diversity as a source of strength
Learning Galore: 24-7 access to robust online learning programs
Public Service Pension Plan: participate in a major defined benefit pension plan sponsored by the Government of Ontario
Variable Pay Program: performance-based incentives to share in our success (Permanent OLG Employees Only)
Learn about OLG – GAME ON!
OLG’s purpose is to contribute to a better Ontario by delivering great entertainment experiences for our customers. We are a multi-billion-dollar organization with a wide array of business lines including, lottery, land-based casinos, digital lottery and casino, horseracing, and charitable gaming. OLG is amidst a massive transformation focusing on being customer obsessed and bringing our digital business to a whole new level.
The key to our success is our people. Our culture will be grounded in true, positive partnerships that embrace trust, clarity, and openness in all that we do. We are supporting and empowering employees and teams across the organization through greater accountability, leadership development and growth opportunities. OLG is embracing more flexible work options and family friendly work practices including hybrid work.
Equity, diversity, and inclusion are essential elements of our culture and cornerstones of the Five Truths that OLGers Live by. At OLG, our employees have the space to be themselves and use their perspectives and skills to benefit the people and the Province of Ontario.
While we are re-shaping and growing our business, we are unwavering when it comes to living our purpose, and ensuring our business delivers meaningful benefits for the people of Ontario. OLG’s net profits are reinvested back into the province, contributing to the quality of life for Ontarians.
To learn more about OLG go to our website at www.olg.ca
We look forward to hearing from you, interested applicants please apply online by July 10, 2024.
OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at [email protected] if you require accommodation at any time throughout the hire process.
We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.
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Personal information is collected by the Ontario Lottery & Gaming Corporation (OLG) and/or its third party service provider(s) under the authority of the Ontario Lottery and Gaming Corporation Act, 1999, SO 1999, c 12, Sch L and the Employment Standards Act, 2000, S.O. 2000, c. 41 (as amended) and will be used for the purpose of determining qualifications for employment with OLG and for recruitment modernization initiatives. The information will be managed in accordance with all applicable laws, OLG’s Protection of Privacy Policy (the Policy) and related policies and procedures. For any questions about this collection, please contact [email protected] , 800-70 Foster Drive, Sault Ste. Marie, ON, P6A 6V2.
Make a Difference. Join team OLG
Looking for a rewarding career in the exciting gaming industry and want to make a difference?
Attention Students! Do you have an interest in Digital Gaming? What about a career in Sustainability & Social Impact? Ever considered a career in Business Development? We have various corporate divisions filled with exciting opportunities for you to launch your career here at OLG!
When you join OLG, you’ll help deliver a winning experience for the people of Ontario while levelling up your career in a collaborative, innovative environment. You’ll help deliver exciting entertainment experiences for our players. You’ll help improve life in Ontario, because at OLG 100% of our profits go back to the province. At OLG we think big, move fast, and welcome change. We are bold, curious, open, and always taking our game to the next level.
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