Client Protection Associate (Montreal)

Company:  Dialectica
Location: Montreal
Closing Date: 30-07-2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
About DialecticaDialectica is a B2B information services firm that serves the world's top business professionals, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world. Dialectica has been recognized as one of Europe’s fastest-growing companies by the Financial Times for 4 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace.  We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision-makingWith a global presence spanning 5 offices across 3 continents and a highly-trained team of over 1,000 employees, we are always looking for individuals who share our belief that our work transcends individual and organizational benefits, contributing significantly to the collective advancement of society. Our values serve as a mirror reflecting our culture and beliefs, defining not only who we are but also shaping how we work and what we stand for. These values include: Respect Teamwork Ownership Growth Mindset About the RoleThis is an opportunity for a motivated individual with a background in Law, Business, Compliance, Technology and/or Risk Management looking to thrive in a rapidly growing company active in the high growth information services sector. Client Protection is the critical compliance function of Dialectica; aiming to ensure that our clients are able to securely, compliantly and safely access our unique knowledge sources. The Client Protection Team manages a variety of challenging tasks, such as monitoring ongoing projects, policy drafting, training, product development and risk assessment. As a Client Protection Associate (Legal & Compliance), you will facilitate client requests, update and draft new policies, oversee their implementation, and ensure that Dialectica’s employees across all offices work on building a safe and compliant environment for our clients. How You’ll Make an Impact: Focus on the implementation of day-to-day operations, such as monitoring active projects and doing risk assessment to flag and mitigate potential risks. Answer diligently to the Client Service Team’s requests and make sure to provide appropriate input on implementation of compliance best practices. Draft and implement policies that will ultimately enhance the quality of service delivery for our clients. Develop and deliver training material to ensure that all Client Service Team members are educated sufficiently on compliance issues. Coordinate with the rest of your team members across the globe on long-term projects to develop industry standards. RequirementsOur future Dialectica team member has: Undergraduate Degree in  Business, Law, Risk Management, Science & Technology or any other related field 1-2 years of experience in related fields such as risk management, law, compliance or technology would be an asset Excellent verbal and written communication and listening skills Exceptional organizational and problem solving skills Professional ethics and  integrity with attention to detail Committed to improving internal quality standards Fluency in English, both verbal and written (additional language an asset) Proficient use of MS Office and Google suite Benefits Be part of a creative, entrepreneurial and fast-paced team Learning and development programs (onboarding bootcamp, Mini-MBA program, step-up programs, foreign language courses) Competitive compensation schemes RRSP with employer match Comprehensive health coverage (life, medical, dental, vision, and employee assistance programs) Substantial Wellbeing program (allowance, flexible and volunteering days) High-performance, fun and vibrant culture continually enhanced through team bonding & company events, as well as increasing CSR initiatives The company recruits experts from all over the world in all industries for its clients primarily located outside Quebec, with the support of the company’s other offices located outside Quebec with which interaction is constant. Accordingly, knowledge of English is required for this position.Knowledge of French is required for positions permanently located in Quebec so incumbents can communicate with their colleagues and suppliers in Quebec as necessary. French-language training will be offered to all incumbents in permanent positions in Quebec who do not have a good knowledge of French.Dialectica is an Equal Opportunity Employer. Dialectica does not discriminate on the basis of race, religion, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.Not sure if you have it all? Apply anyway! At Dialectica, we strive to create an inclusive work environment, and we welcome candidates with different experiences and backgrounds.
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