Supervisor, Experiential Education

Title: Supervisor, Experiential EducationRole OverviewProof Experiences is looking for an experienced Supervisor, Client Experience to lead and support in the management and executiion of a wide variety of experiential education and event marketing campagins. With a focus on delivering an exceptional client experience, you will oversee every aspect from initial project conception to execution and post activation evaluation. This role offers an exciting opportunity to shape the future of experiential marketing and make a meaningful impact on the success of our clients and the agency as a whole.In addition to overseeing fun experiential marketing campaigns, this role involves engaging with initiatives that tackle serious societal issues. As a Supervisor, Client Experience you’ll collaborate on projects aimed at educating the public about pressing social, environmental or health-related issues. These campaigns use experiential marketing to create impactful experiences that foster awareness and positive change.Salary: $75,000 - $85,000What you’ll do:Provide day-to-day account leadership on all program management, execution, communications and support to a variety of new and existing Proof Experiences clientsProactively manage expectations of clients, stakeholders and teamWork with cross functional teams including creative, production, and field excellence to ensure timely and successful delivery of projectsDevelop and manage project budgets, ensuring resources are allocated efficiently to meet client objectivesTrack KPIs and metrics to evaluate the success of programsLead direct reports and encourage goal setting, feedback and performance development planningParticipate in organic and new business opportunities, including pitches, with the support of your reporting managerOversee timely and detailed invoicing/overall account monitoringMaintain and nurture client relationships, proactively looking ahead to “what’s next”Prepare regular performance reports and presentations for clients, highilighting results, insights and recommendations for future strategiesWho you are:You’re resourceful in finding quick and clever ways to overcome difficultiesas they ariseYou thrive in a fast paced environment and manage stressfulsituations with easeYou have excellent communication skills including written, oral and listeningYou manage time appropriately meeting demanding/competing deadlinesYou have excellent quality control and attention to detail – maintain accuracy and timeliness when submitting weekly timesheets, expenses, meeting agendas and any other internal or external administrative activities ensuring quality service is delivered at all times through to the front linesYou can effectively utilize resources and delegate tasksHave an interest in working within the education space and are comfortable working with sensitive topicsYou embody and respect our values of excellence, collaboration, integrity, commitment, empathy and trust!What you’ve done:The successful candidate will possess the following qualifications:Proven 5+ years relevant industry or agency experienceYou have a vast amount of knowledge of and stay on top of the experiential marketing industry and trendsProven ability to build/maintain relationships with clients and vendors and treat both with respect and integrityPosess an Ontario G-class drivers license, or equivalentAn intermediate proficiency with Excel, Powerpoint and WordAbout Proof Experiences:Proof Experiences is committed to designing and executing insights-led and measurement-based brand experiences that deliver results. We strongly believe our people are the drivers of our success and we work hard every day to create an inspiring and engaging work culture. We have a reputation for fostering professional development, collaboration and pride in everything we do.Follow Proof Experiences at proofexperiences.com and on Instagram & Facebook at @proofexperiences.Proof Experiences is an equal opportunity employer dedicated to equity, diversity and inclusion in the workplace and encourages applications from all qualified applicants. If you require any accommodation during the recruitment process, please reach out to us.