Sr. Manager, Data & Analytics

Sr. Manager, Data & AnalyticsOverviewThe Sr. Manager, Data Analytics will lead data analytics by driving insights and optimizing performance across the company's e-commerce platforms. This role will focus on leveraging data to enhance customer experiences, improve conversion rates, and maximize revenue. The ideal candidate has a strong background in e-commerce, advanced analytics, and data-driven decision-making.About Safyre LabsSafyre Labs is a direct-to-consumer Ecommerce company with a proven history of innovation and success. Now in its 13th year of operation, we are poised for growth and are looking for passionate and energetic individuals to join us.Jewlr is the primary Ecommerce brand by Safyre Labs and is the leading online destination for personalized jewellery. Jewlr is a rapidly growing brand that leverages innovation and technology to disrupt the traditional global jewelry industry. Founded in 2009, Jewlr has won several innovation awards and has over one million customers globally. We design and produce the jewellery in our state-of-the-art workshop located in Toronto, Canada. We handcraft each piece with care to deliver jewellery our customers love.Key ResponsibilitiesDefine and execute against a data analytics strategy for our e-commerce brand.Collaborate with cross-functional teams to align data initiatives with business goals.Ensure data quality, governance, and compliance across all analytics processes.Analyze customer behavior and purchasing patterns to enhance the online shopping experience.Implement A/B testing and other experimental designs to measure the impact of various e-commerce initiatives.Collaborate on personalization strategies to increase customer engagement and loyalty.Ensure the collection, processing, and analysis of large datasets from databases, spreadsheets, external systems and various e-commerce platforms.Identify key trends, opportunities, and areas for improvement through data analysis.Provide actionable insights to optimize customer journeys, product offerings, pricing strategies, and marketing campaigns.Develop and maintain dashboards and reports that track key performance indicators (KPIs) for the e-commerce business.Partner with marketing, product, finance, and IT teams to support data-driven decision-making.Present findings and recommendations to senior management in a clear and concise manner.Work closely with IT and data engineering teams to ensure the infrastructure supports the analytics needs.Manage multiple analytics projects simultaneously, ensuring timely and accurate delivery.Prioritize and allocate resources effectively to meet project deadlines.Monitor project progress and adjust strategies as needed to meet objectives.Qualifications & SkillsBachelor’s degree in data science, Statistics, Computer Science, Business Analytics or related field.7+ years experience in data analysis or a similar roleProven experience in e-commerce analytics, including experience with tools like Google Analytics, Adobe Analytics, or similar.Proficiency in data analysis tools and software (e.g. SQL, Excel, R. Python)Hands-on experience with data visualization tools (e.g. Looker, Tableau, Power BI)Strong background in statistical analysis, data modeling, and predictive analytics.Proficiency in SQL, Python, R, or similar programming languages.Excellent analytical and problem-solving abilities.Ability to translate complex data into actionable business insights.Strong communication skills, with the ability to present data-driven insights to non-technical stakeholders.Familiarity with cloud-based data platforms (e.g., AWS, Google Cloud, Azure) is a plus.Detail-oriented with a passion for data-driven decision-making.Ability to thrive in a fast-paced, dynamic environment.Strong organizational and time management skills.Proactive and self-motivated with a commitment to continuous learning.This is a full-time hybrid position based in Toronto. Safyre Labs is an equal opportunity employer that is committed to diversity and inclusion andproviding a workplace that is free from discrimination. Safyre Labs is committed to accommodating persons with disabilities. Such accommodation is available on request in respect of all aspects of the recruitment, assessment and selection process and may be requested by emailing [email protected].