AVP - Large Loss Appraisal and Vendor Management

Are you a dedicated leader with a passion for driving continuous improvement, enhancing customer and employee experiences, and effectively managing risk controls in the appraisal domain? Our client is looking for a skilled Operational Senior Claims Leader to oversee our technical large loss team.If you have experience managing managers, managing large property losses in excess of $1 million, and a property appraisal (restoration) background, this could be a good opportunity for you. Key Responsibilities:Leadership and Development: Lead and mentor a team focused on delivering business outcomes, strategies, and goals. Foster an environment where employees excel and achieve their career aspirations.System Improvement: Collaborate with your team to enhance systems that impact customer service, employee satisfaction, and financial performance. Identify and address areas for improvement, focusing on waste reduction and operational efficiency.Risk Management: Oversee operational risks associated with the team’s work, ensuring effective management and control.Role Modeling: Demonstrate Company values and leadership culture through effective communication, collaboration, and a clear vision for achieving desired outcomes.Process Optimization: Develop, refine, and monitor claims standards, best practices, risk controls, and training content. Manage functional IT projects related to claims.Key Accountabilities:Team Oversight: Manage the quantification team, including large loss appraisers, review desk evaluators, vendor managers, pricing specialists, and a technical restoration expert.Strategy and Governance: Create and implement strategies to enhance technical capabilities, ensure governance and control on pricing, and optimize workflows to achieve financial targets.Compliance and Best Practices: Ensure adherence to standards and best practices. Identify opportunities for improvement, propose solutions, and monitor their effectiveness.Collaboration: Align the quantification team with other business units and the broader Property & Specialty Department. Foster a coaching culture to build team capabilities.Expert Management: Utilize your deep understanding of the end-to-end claims process to manage vendor performance, oversee quantification for large and attritional property claims, and address complex issues.What You'll Bring to the table:Technical Expertise: Strong background in technical construction and estimating for large loss quantification.Education and Certification: Post-secondary education with a CIP/FCIP designation.Leadership Experience: Proven experience in leadership roles within the insurance industry, including performance management and career development.Continuous Improvement: Experience or education in continuous improvement practices.Communication Skills: Excellent communicator with the ability to engage, advocate, and influence at all organizational levels.Project Management: Ability to handle multiple projects simultaneously with an analytical and creative approach to problem-solving.