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The goal of the Product Support Sales Representative (PSSR) is to establish, qualify and maintain contact with our customers in the region and increase sales of parts and service solutions through technical expertise and exceptional relationship building with the maintenance planners.
As a Product Support Sales Representative, YOU will experience:
- Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
- Working for the best in class equipment dealer and with premium brands to exceed our customer needs
- Opportunities to continuously Learn, Grow and Develop with our TMH team for your success
- Competitive total rewards including: wages, benefits, and premiums (as eligible)
In a typical day, YOU will:
- Demonstrate safe and environmentally sound work behaviours at all times in support of Toromont’s Health and Safety Policy, Programs and initiatives
- Promote and increase parts sales, exchange components and provide customer support to secure agreements
- Assist in the development of programs to achieve objectives aligned with the department to support the customer base
- Assist in building marketing/prospecting plans and closing strategies for new business
- Collaborate with respective MSRs and ISRs to promote a team selling approach
- Develop and implement a yearly territory plan aligned with regional and Corporate objectives
- Keep customers current on new products and offerings from Caterpillar
- Monitor any competitive literature or advertising to ensure our customers receive the fairest price possible
Must-haves for this role:
- Post-secondary education
- Minimum 5 years of experience in product support sales
About Toromont Material Handling
Toromont Material Handling, a wholly owned subsidiary of Toromont Industries Ltd., sells, rents and provides after-sales service for the full range of Caterpillar, Mitsubishi, and Jungheinrich forklifts. We are also the authorized exclusive dealer for Kalmar lift trucks and container handlers, AUSA rough-terrain forklifts, Shuttlewagon Rail Car Movers and Hoppecke energy solutions. TMH also offers a full range of racking and storage products, and specialized floor cleaning equipment.
Qualifications
Skills
Preferred
Teamwork
Expert
Negotiation
Expert
Education
Preferred
High School Diploma or better in Accounting.
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