Key Account Manager East Coast - Spirits

Location: 

Saint Cesaire, CA Mississauga, CA

Part-time or Full-time:  Full-Time

Job Type:  Employee

Workplace type:  Remote

Join Amcor and you can be part of the team that makes the packaging of the future better for people and our planet.
 
Here at Amcor, we work together every day to make a positive impact on the lives of millions of people across the globe by providing packaging for essential products, including food, beverages, pharmaceutical, medical, home and personal care. We are sustainability leaders in our industry, and we were the first global packaging company to commit to making all our products recyclable or reusable by 2025. In addition, our products play a vital role in a circular economy as we are working toward 30% recycled material across our portfolio by 2030, and we are one of few packaging companies committed to using science-based targets and achieving net zero emissions by 2050.
 
We are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organization that is committed to innovating and driving new solutions to create more sustainable packaging solutions. 

To find out more about our commitment to sustainability and about Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube

Position Job Title: Key Account Manager East Coast - Spirits

BG and BU: Amcor Flexibles EMEA, BU Coffee, Petcare, Specialties & Capsules

Location: Eastern USA and Canada

Line Manager’s Job Title: Sales Director North America

Advertising Legal Entity: Amcor American Canyon, LLC

Work contract Legal Entity: Amcor American Canyon, LLC

Contract Type: Permanent

Job Purpose

Amcor Capsules supplies closures for the Wine and Spirits segments (screwcaps and capsules).

The division serves North American Customers predominantly from its St Cesaire Plant in Canada, as well from its finishing, trading and service Operations at American Canyon, California. Those Plants are supported and connected with the other Amcor Capsules Plants in France and in Chile to serve products not manufactured in North America. We are the market leader in North America with significant sales growth during last years and strong recognized brands like Stelvin. Amcor is well recognised for its technical expertise, innovative packaging solutions and enhanced quality products. It provides strong technical support with its Field Technical Service teams. Building on the positive market dynamics, on its market leadership position and on the investments stream validated for North American capsules operations, North America is a strategic region for Global Capsules Business to deliver profitable growth in the future.

The Key Account Manager is responsible for the development and management of assigned large to global spirits and wine accounts. The incumbent will provide effective strategic and tactical sales direction as well as communication strategies to defend and retain existing business, to develop new business opportunities within and beyond the existing portfolio, and to improve profitability of existing business. This role is focused on the growth and retention of assigned key accounts through share of wallet and developing and executing a long-term strategy.

JOB DIMENSION & SCOPE

Number & Type of Accounts: Key accounts and local accounts 

Internal Stakeholder level involvement and impact: Medium and strategic

Budget Responsibility: 10-15 Million USD

Geographic spread: Mainly East Coast USA and Canada

PRINCIPAL ACCOUNTABILITIES

Managing key accounts to maximize revenues and profitability; monitor and report on critical KPI’s

Identify comprehensive understanding of customer needs both long term and short term, differentiate Amcor’s products and services, and drive opportunities aligned with Amcor portfolio

Maintain and build strong relationships with key decision makers of assigned accounts. Identify key decision makers and influencers beyond purchasing (total enterprise) and craft relationship map to ensure strategic and tactical alignment

Keep business plans and customer strategy up to date at all times using the specific Amcor Tools

Align cross-functionally with customer to agree on sustainability and innovation paths forward

Orchestrate and lead key business negotiations, supporting Amcor’s interests demonstrating an ability to influence decision and actions

Manage local Sales resources in dote-line to implement account strategy and deliver expected growth

Monitor business performance against targets - both volume and margin and coordinate corrective actions to sales programs, if necessary, to achieve target commitments

Coordinate corrective actions to sales and marketing programs, if necessary, to achieve target commitments

Collaborate closely with R&D, Marketing and Operations to ensure account strategies are implemented

Collaborate closely with Operations and Supply Chain to ensure account demand accuracy by monitoring and analyzing data

Promote and actively drive use of salesforce.com, PMDB, ANPos and other aspects of Value Plus.

QUALIFICATIONS & REQUIREMENTS

Formal Qualifications and Experience

Graduate in Sales, Engineering, MBA or similar with a strong sales talent and drive to sell

Experience in the Packaging or Spirits industry preferable

Minimum of 10 years’ experience in working in a large scale B2B environment

Relevant industry experience in technical, sales and general management

Proven track record of successful sales growth and profitability

Demonstrate excellent project / process management skills

Excellent communication skills in English, any other European language a valuable asset

Specific Skills and Abilities

Ability to translate the strategy into actionable plans

Strong customer and result orientation

Strong negotiation, decision making skills and ability to get things done

Strong ability to monitor business analysis (pricing, margin management, KPI) with a use of various tools such as Excel and Sales Force

Ability to interact with a wide variety of stakeholders and externally, good understanding of matrix organization

Ability to quickly orientate across complex structure & matrix organization

Ability to quickly adapt to changing industry dynamics and redirecting efforts

Understanding of brand customers and what drives their development

Ability to drive growth in the area 

Amcor is a global leader in developing and producing responsible packaging solutions for food, beverage, pharmaceutical, medical, home and personal-care, and other products. Amcor works with leading companies around the world to protect their products and the people who rely on them, differentiate brands, and improve supply chains through a range of flexible and rigid packaging, specialty cartons, closures, and services. The company is focused on making packaging that is increasingly lighter weight, recyclable and reusable, and made using an increasing amount of recycled content. In fiscal year 2022, 44,000 Amcor people generated $15 billion in annual sales from operations that span 220 locations in 43 countries. NYSE: AMCR; ASX: AMC