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A day in the life might look like: Collaborating with your triad to: understand the challenges our business faces, identify the most impactful opportunities, and craft a roadmap for the team; Working with your team on preparing an architecture document for an upcoming project; Working with the developers on your team to break down a proj...
Director, Claims, Contact Center and Administration Apply locations Vancouver, British Columbia time type Full time posted on Posted 2 Days Ago job requisition id JR10020830 Job Description Reporting to the Vice President, iA Special Markets (SM), the Director - Claims, Contact Center & Administration is responsible for overseeing the day-to-...
Software Development Manager - First Contact Team We are currently seeking a Software Development Manager to join our First Contact Team. The First Contact team is primarily responsible for one of the core, fundamental pieces of data for our business: contacts and contact management. Our customers rely on our systems for data integrity, performa...
Description Reporting to the Vice President, iA Special Markets (SM), the Director - Claims, Contact Center & Administration is responsible for overseeing the day-to-day operations of the iA Special Markets Claims, Contact Center and Administration teams. To support and guide those daily activities/teams, the Director will count on more than 30 em...
Reporting to the Vice President, iA Special Markets (SM), the Director - Claims, Contact Center & Administration is responsible for overseeing the day-to-day operations of the iA Special Markets Claims, Contact Center and Administration teams. To support and guide those daily activities/teams, the Director will count on more than 30 employees/sta...
Software Development Manager - First Contact Team Posted August 12, 2024 Toronto / Remote - Canada We are currently seeking a Software Development Manager to join our First Contact Team. The First Contact team is primarily responsible for one of the core, fundamental pieces of data for our business: contacts and contact management. Our customers...
Director, Claims, Contact Center and Administration Reporting to the Vice President, iA Special Markets (SM), the Director - Claims, Contact Center & Administration is responsible for overseeing the day-to-day operations of the iA Special Markets Claims, Contact Center and Administration teams. To support and guide those daily activities/teams, ...
Department : Commercial – Guest Services Reports to: Director, Guest Services Location: North Vancouver, Your Opportunity at ARC’TERYX: As the Manager, Guest Services Training, you will leverage your strategic thinking and leadership skills to manage a team of trainers, instructional designers, and content specialists with the shared objective o...
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Description The Opportunity As the Director of Quality Assurance for our Global Contact Centre, you will be responsible for strategizing, designing, and implementing a QA global program that is comparable in maturity to other digital organizations the size of Manulife and that is metrics-driven delivering value through standardization, au...